Delete your Keybop account

In the app

1. Open Keybop and go to Settings.
2. Scroll to Account & Backup.
3. Tap Delete account… and confirm.

This permanently deletes your account (email, Google or Apple sign-in) and all data stored about you in our backend: your email address, practice progress, and settings. Progress already on your device is kept locally so you can keep practising; it is backed up under a new anonymous account, which you can ignore or link later.

Sign in with Apple

On iPhone, if your account uses Sign in with Apple, Apple asks you to confirm it’s you once more, and deleting the account also revokes Keybop’s Sign in with Apple access.

If you chose Hide My Email, your account’s address is a private relay address ending in @privaterelay.appleid.com, which we cannot match to your real address. Delete the account in the app, or email us and include that relay address: Keybop shows it at the top of Settings → Account & Backup. If we delete an Apple account for you by email, you can also remove Keybop from Sign in with Apple in your Apple Account settings.

Subscriptions

Deleting your account does not cancel a subscription. The store keeps billing until you cancel it there, so cancel first:

• App Store: Settings → [your name] → Subscriptions → Keybop → Cancel Subscription.
• Google Play: Play Store app → your profile picture → Payments & subscriptions → Subscriptions → Keybop → Cancel subscription.

By email

If you no longer have the app installed, email hello@zeroenginestudio.com from the address linked to your account (for Hide My Email, include the relay address as described above) and we will delete the account and all associated data.

See also the privacy policy and support.